Booking and Cancellation Policy

Cancellation Policy

  • If cancelled up to 60 days before date of arrival, 30% will be charged.
  • If cancelled up to 35 days before date of arrival, 50% of the total price of the reservation will be charged.
  • If cancelled up to 14 days before date of arrival, 75% of the total price of the reservation will be charged.
  • If cancelled later or in case of no-show, the total price of the reservation will be charged.
  • December and January bookings require 100% deposit and are non-refundable due to this being our most busiest time of the year.

Check in Policy

  • Our check-in time is from 2-6pm
  • Strict policy on arriving outside these hours: Late-check in fee R250
  • Check-out: 10am